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Frequently asked questions
TentGrip Products & CompatibilityBusiness & PaymentsCustom Manufacturing & QuotesReturns & Product SupportOrders & Shipping
What information should I send for a quote?
Provide as much of the following information as possible:Photographs or reference imagesDimensionsQuantity neededIntended useMaterial requirementsTarget completion dateSTL, STEP, OBJ, PDF, DXF, or other CAD files when availableA sketch or physical sample may also help when no digital file exists.
Can you design a product from an idea, sketch, or physical sample?
Yes. Focused3D provides CAD modeling, product development, prototyping, and reverse-engineering services.The amount of design work required will be included in the project quote.
Can you repair or modify an existing 3D model?
Yes. Submit the file along with a description of the problem or requested change.Focused3D will review the file and determine whether it can be repaired, modified, or recreated.
Can you reverse engineer a damaged or discontinued part?
Yes, depending on the part and intended application.Focused3D may use measurements, photographs, scanning, CAD modeling, and physical samples to recreate suitable components.Parts involving regulated, certified, safety-critical, medical, aerospace, or other specialized applications may require outside engineering or may not be accepted.
Will I receive a proof before production?
When appropriate, Focused3D may provide a drawing, rendering, model, mockup, or prototype for approval before final production.The customer is responsible for checking dimensions, orientation, spelling, hole locations, fit, material, color, and other project details before approving production.
How long does it take to receive a quote?
Quote timing depends on the complexity of the project and the completeness of the submitted information.Requests that include accurate measurements, quantities, photographs, files, material requirements, and intended use can usually be reviewed more efficiently.
Do you offer rush production?
Rush production may be available depending on the project, material availability, machine availability, and current workload.Contact Focused3D before relying on a rush completion date. Additional charges may apply.
Do you have a minimum order quantity?
No strict minimum applies to most projects.Focused3D accepts one-off prototypes, replacement parts, and low-volume production runs. Larger quantities are quoted based on material, machine time, labor, and project requirements.
Do you offer bulk or wholesale pricing?
Bulk or wholesale pricing may be available for larger quantities.Contact Focused3D with the product, quantity, required completion date, and any packaging or resale requirements.
Who owns the design files for custom work?
Customer-provided original files remain the customer’s property.Unless a written quote or agreement says otherwise, Focused3D retains ownership of original designs, editable CAD files, manufacturing files, fixtures, methods, and improvements created by Focused3D.Purchasing a physical product does not automatically include the editable CAD or production files.
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